Sometimes Adobe Creative Cloud users find it difficult to preform the new installation of Creative Cloud applications, Creative Suite apps, Adobe Premiere Elements or Adobe Photoshop Elements. The Adobe CC installation issues may occur due to corrupted installation records that you are unable to remove from your system. At that situation, you can use Creative Cloud Cleaner Tool to remove the Adobe CC entries from your PC’s host files.

Adobe CC Cleaner tool also helps you when you are unable to access Adobe software or servers. Moreover, it also lets you remove pre-release Adobe software that you may have installed on your system for testing purposes.
You can download Creative Cloud Cleaner Tool for Windows and MacOS using direct download links given in this article. We are explaining step-by-step guide to use Creative Cloud Cleaner Tool on Windows.

You can remove all the existing versions of Adobe Creative Cloud or Creative Cloud Suite apps and get rid of Adobe CC installation issues.


Download Adobe Creative Cloud Cleaner Tool

Direct Download CC Cleaner Tool for Windows
Direct Download CC Cleaner Tool for MacOS

Step by Step Guide to Use Creative Cloud Cleaner to Resolve Adobe CC Installation Issues

Download CC Cleaner Tool using above given official links. Right click on the downloaded file and choose Run as Administrator option.


Adobe Creative Cloud Cleaner run as administrator

When prompt with UAC, click Yes to proceed. Now type E to choose English language and J to choose Japanese language.

creative cloud cleaner tool select language

Adobe End User Agreement will be displayed. Type Y to accept and N to decline. Here you need to accept the agreement to proceed further.

creative cloud cleaner tool End user agreement

Choose the Adobe apps option (by typing the relevant digit) that you want to remove from your system and hit Enter key. Here we have selected the third option “Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products”.


Adobe CC cleaner tool, choose product to remove

Now you can see the list of installed Adobe products. Select the product from the list by typing the number and hit Enter.

select adobe product to remove

Type Y to confirm the removal of Adobe product and press Enter.

Confirm the removal of Adobe CC product

That’s it. You can see the “Adobe Creative Cloud Tool completed successfully.”

creative cloud cleaner tool successfully completed

Now you can perform the fresh installation of Adobe CC products. You will not face Adobe CC installation issues after removing all the traces of pre-installed apps.


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