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Reset Lost or Forgotten Mozilla Thunderbird 3 Master Password

in Software
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thunderbird3There might be times when you have lost or forgotten the Master Password of Mozilla Thunderbird. Just like this happened with me when I upgraded my email client to latest version Thunderbird 3. After upgrading the client started asking me for Master Password which I didn’t remember, I tried some of my common password but it didn’t work so I searched for solution for it.

There are two ways you can reset or change your master password :-

If you remember your password your previous Thunderbird 3 password you can change by going to
“Tools -> Options  -> Security -> Change Master Password “.

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reset-thunderbird-master-password

Second is if you have lost or forgotten your password even then you can reset it but Do take a note that by doing so all the saved Email Account passwords, personal certificates and private keys shall also be deleted.

For resetting lost or forgotten password in Thunderbird 3 Choose Tools – Error Console, paste the expression:
openDialog(‘chrome://pippki/content/resetpassword.xul’)

reset-lost-thunderbird-password-error-console

Tags: lost passwordmozilla thunderbird 3password managementreset passwordthunderbird
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Comments 34

  1. Zero Cool says:
    11 years ago

    This is a good post and very impressive. I need it. Thank you.

    Reply
  2. vinothraja says:
    11 years ago

    Awesome man.. Thanks a lot. The second method saved me the day. i had forgot my pwd and was stuck. I had a dozen email accounts to be re-configured and it would have been a pain, without your master pwd reset snippet. Thanks once again.

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      Welcome to Softpoint.in. I am glad that the posts on my blog has helped you out.

      Reply
  3. Message says:
    11 years ago

    openDialog(“chrome://pippki/content/resetpassword.xul”) doesn’t work with the german version. You have to change ” in “. After this, it works.

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      Thanks for the tip as i use only English version was not aware of this.

      Reply
  4. Ariel Pereira says:
    11 years ago

    openDialog(‘chrome://pippki/content/resetpassword.xul’) this works for me.
    Changed the double quotes by single quotes.
    I’m not using the English version too.

    Thanks for the tip.

    Reply
  5. IPL 3 says:
    11 years ago

    Thanks mate, was searching for this since last 2 days. Ur post was really helpful. Thanks
    .-= IPL 3´s last blog ..ICC Under 19 World Cup Final Highlights | PAK v AUS =-.

    Reply
  6. Adheeth says:
    11 years ago

    Thanks Manpreet…that was a good tip!..really helped
    .-= Adheeth´s last blog ..Pre Republic Day Fashion Show9 =-.

    Reply
  7. Linda Coehoorn says:
    11 years ago

    I have called technical support and he gave me this link. I never set a Master password I always hit cancel so cannot change my password as I didn’t have one. I have tried what you have suggested open Dialog (“chrome://pippki/content/resetpassword.xul”) BUT I cannot click evaluate as it does not work. Please help. Thanks, Linda

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      Try this expression in error console openDialog(“chrome://pippki/content/resetpassword.xul”) I have tried it on latest version of Thunderbird it’s working perfectly. Also make sure that you are using the latest stable version not the beta version of Email client.

      Reply
    • Theresa says:
      11 years ago

      It did not work for me until I re-typed the quote marks in the console myself. Must be a font issue?

      Reply
      • Manpreet Singh Rehsi says:
        11 years ago

        Yes, you are right it’s a font issue. Glad that your problem is solved

        Reply
  8. Gabriele Violino says:
    11 years ago

    It worked for me! Thanks!

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      I am glad that the posted trick worked for you.

      Reply
  9. Roman says:
    11 years ago

    I did it, clicked Evaluate, but it does not work…:(

    I have English version 3.0.4

    Reply
  10. Roman says:
    11 years ago

    it shows:
    Error: illegal character
    Source File: javascript:%20openDialog(%E2%80%9Cchrome://pippki/content/resetpassword.xul%E2%80%9D)
    Line: 1, Column: 12
    Source Code:
    openDialog(“chrome://pippki/content/resetpassword.xul”)

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      Just re-type the quote marks in the console. This should solve the problem

      openDialog(“chrome://pippki/content/resetpassword.xul”)

      Reply
  11. john says:
    11 years ago

    Tried all the above but all I am getting is:

    potentially vulnerable to CVE-2009-3555

    Any ideas would be gratefully received

    John Patterson

    Reply
    • RJ says:
      11 years ago

      To get it to work you must use ‘single quotes’ for English version as well. Of interest to others, I never used a master password in the prev. version of TBird. This is some kind of programming glitch in version 3 Thunderbird.

      Reply
  12. Michael A. Pasek says:
    11 years ago

    The expression:
    openDialog(“chrome://pippki/content/resetpassword.xul”)

    does not work. Turn off “smart quotes” in your editor.

    Reply
  13. Michael A. Pasek says:
    11 years ago

    Looking at my comment, it appears the “smart quotes” are on for this entire page/site. Maybe modify the text to use the " (") expression ?

    Reply
    • Otto says:
      11 years ago

      All you have to do is delete the “quotes” used on this page and replace them with single quotes from your keyboard…in other words do not use the quotes that result from copy and paste here manually key in a singular quote and your Thunderbird 3 will rock like it should…best damn email client on the Net except for Master Password issues.
      I’ve been using the Internet for 16 years and I will state today that it is increasingly quirky to the point that I waste many work days trying to fix bugs in the system. Such as this “smart quote” thing…totally ridiculous that a quote cannot be a quote.
      BTW, I appreciate this post even though your “smart quotes” made for a few minutes of living Hell…turn ’em off when giving instructions next time as this is a great and quick fix when explained and documented correctly.

      Reply
  14. Otto says:
    11 years ago

    Well Manpreet,
    I surely wished this would work! I am using 3.1 and surely it does not work…
    The result is “illegal character” and the green arrow points at the ” right before “chrome – I have upgraded and not being able to disable the password is prevent me from sending eMail – I have tried all the eMail clients over the years and Thunderbird is the fastest as I require a large amount of retain eMail and the other programs are just dinosaur slow when refreshing is concerned. I would like to stay with Thunderbird but cannot resolve this problem.

    Reply
  15. Punjabazar.com says:
    11 years ago

    Thanks, Buddy Your post has saved me. I just had to replace the quotes that too has mentioned in your comments

    Reply
  16. Ara Gureghian says:
    11 years ago

    I never had aMaster Password till I upgraded to the new thunderbird version. Wish I had not.
    There is no way to reset the Master unless you have a previous one…
    Is that right? What would I do now?
    I think this is more something people would like to know/Hoping to get a reply from you.
    Thank you and be well.
    Ara

    Reply
    • Manpreet Singh Rehsi says:
      11 years ago

      Ara,
      Glad the my post had helped you out.

      Reply
  17. BRU says:
    11 years ago

    I just read your advice regarding the way to enter new MASTER PASSWORD in case we have lost the previous one, but unfortunately the process doesn’t work as far as my PC is concerned.
    In fact, the writing of following expression :
    ===
    Choose Tools – Error Console, paste the expression:
    openDialog(‘chrome://pippki/content/resetpassword.xul’)
    ===
    Erreur : illegal character
    Fichier Source : javascript:%20openDialog(%E2%80%98chrome://pippki/content/resetpassword.xul%E2%80%99)
    Ligne : 1, Colonne : 12
    Code Source :
    openDialog(‘chrome://pippki/content/resetpassword.xul’)
    ====
    OR
    ====
    Erreur : syntax error
    Fichier Source : javascript:%20chrome://pippki/content/resetpassword.xul
    Ligne : 1, Colonne : 41
    Code Source :
    chrome://pippki/content/resetpassword.xul
    ===
    So I couldn’t succeed in the result and the problem remains.
    I had similar disfunctionning when Mozilla Thunderbird asked for updating the previous version. The software doesn’t accept the MASTER PASSWORD.

    Now if you think to other process or contact I could know about in order to solve the problem, I thank you in advance for your advice by e-mail.

    Best regards,

    F. BRU

    Reply
  18. britini says:
    10 years ago

    Ok I forgot my master password and can not access any of my important work emails.I made this password years ago and do not remember it for the life of me. I used your code and it worked but it STILL wont let me access any of my emails STILL asking for password.How do I actually put in a NEW password after i rest my master password. Thank you

    Reply
  19. Password Recovery says:
    10 years ago

    Thanks for your useful tips!

    Reply
  20. football figures says:
    6 years ago

    I am in fact glad to glance at this website posts which carries plenty of useful data, thanks for providing such statistics.

    Reply
  21. Vineesh says:
    5 years ago

    Error: SyntaxError: syntax error
    Source File: javascript:%20chrome://pippki/content/resetpassword.xul
    Line: 1, Column: 42
    Source Code:
    chrome://pippki/content/resetpassword.xul

    Need help

    Reply
  22. anonymous says:
    4 years ago

    Great post.Never knew this, regards for letting me know.

    Reply
  23. Sue says:
    3 years ago

    I cannot remember my master password. I go to tools and then error console but this page looks like this
    Net CSS JS Security Logging Server
    I can’t put in the openDialog(‘chrome://pippki/content/resetpassword.xul’) in the context. I’ve tried everything and I am unable to receive any new messages. Anyone out there that can help me?

    Reply
  24. จดเครื่องหมายการค้า says:
    2 years ago

    Fabulous, what a weblog it is! This weblog presents valuable data to us, keep it up.

    Reply

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